Shipping

UK

Fast & Free Postage for orders over £50

Allow 1 day for dispatch

Royal Mail 48 Tracked -£2.99

Normally arrives in 2-4 business days 

DHL 24 - £4.99

(1-2 Business Days) Select at Checkout

Ireland

Sorry, we no longer off shipping to Ireland

**Please note - Due to the current pandemic, delivery time scales can vary and in some cases orders may be delayed. We will always try to make sure your orders arrive as soon as possible however please understand once it's with the courier, it's out of our hands. 

Please contact us if you have any questions

Returns

If you would like to return any of your items, you must notify Big Boots via email within 14 days of purchase date.

After you notify us, please arrange to return the item within 14 days. 

Return postage will be at the customers expense and all items must be in their original packaging.  

Once we have received the goods and determine that they are in a resellable condition, we will issue a refund within 7 business days. 

Please contact us for the return address.

ryan@bigboots.co.uk

Wrong Size? No Worries.

We want your boots or clothing to fit comfortably and provide you with the protection and comfort you deserve.

If you would like to exchange for a different size, please notify Big Boots via email within 30 days of purchase date.

After you notify us, please post your item back to us (unfortunately you will have to foot the bill for this) and remember, all items must be in their original packaging and in resellable condition.  

Once we have received the goods and determine that they are in a resellable condition, we will send you out the size you require at no extra cost!